On our to start with round of W-2s in January 2016, there was incorrect facts on a lot of the W-2s, and correcting it brought on us for being late in obtaining the W-2s to our staff members.
Our employees and 1099 contractors use Namely's HRIS platform. They're able to update their personalized facts such as handle, see their payment history and enroll in Rewards. Professionals as well as Finance / Hr workforce users use Namely to operate stories on the information we retailer in HRIS.
Customer service is leading notch, usually Have a very committed resource for our organization which makes it simple to get inquiries answered in the well timed way.
They took on our Rewards brokerage services in the midst of a renewal period after we have been struggling with an unreliable broker we have had for years. They arrived in and negotiated down prices for us, arrange new strategies, dealing with our insurance carriers and received us every thing All set in time for open up enrollment. Unbelievable work - Namely hires exceptional talent and their Advantages staff functions wonders!
Namely is getting used by HR only at the moment. I'm hoping to get it made use of firm-wide by the tip of 2018. For HR its main use is workflows that have served us stay on target for department alterations and raises.
Pros: I work almost exclusively on the payroll sides of Namely, and I've found it to be user friendly and super intuitive. The conveniently obtainable schooling videos are fantastic and terrific after you end up inquiring, "How can I do this once again?" My favourite aspect is the straightforward navigation!
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Probable Pros: Terrific customer support, great "Backstage Pass" capabilities educating about all regions of HR, and an always-strengthening platform are a few of Namely's strengths. Once i reach out to my buyer good results agent, I typically get a response within a couple hrs. She's even served with things that are outside of her realm. Namely is usually asking for opinions on how to Enhance the product, As well as in my brief time dealing with this system, I have viewed many of those asked for features applied.
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Our Account Manager has exceeded all expectations with his thorough knowledge of all of Namely's products and solutions, acute focus to detail, responsiveness and great individuality.
About their Time Off functionality, we would like to preserve/see time asked for with the former calendar year while nonetheless tracking recent 12 months. Fully here insignificant and really doesn't impact anything at all; just a pleasant-to-have. Genuinely, We have now no problems about Namely.
Namely has allowed us to help keep all HR details centralized and secure, when also automating our overall performance review cycle. Namely actually supports my role as an HR Section of 1! So I may be very biased ;)
We happen to be working with Namely for almost two whole a long time and it is a wonderful Device for all the end users at our company. They've got a great assist team and make updates typically to increase the features and usefulness.
Downsides: They haven't rolled it out still but, I'm excited to have the ability to report on any and each discipline in Namely in one report and i am hopeful that we will have the ability to do doc signing for recent workers someday.